BRIEF POSITION SUMMARY
The Telesales Account Executive recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach. Must meet all predetermined activity and sales goals.
DUTIES and RESPONSIBILITIES
- Recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach.
- Grows sales to achieve department and corporate sales goals by developing existing accounts and penetration of newly assigned customers.
- Identifies opportunities and makes product recommendations for customer-specific operational and technical needs.
- Builds excellent customer relations. Responds to customer needs consistent with MSC standards, culture and business practices.
- Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.
- Maintains sales records and generates relevant market/sales reports for MSC management as needed.
- Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as necessary.
- Develops a personal business plan under close management supervision to meet personal annual goals.
- Demonstrates fundamental sales techniques and experience through track record of achieving sales goal.
- Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.
- Participates in special projects and performs additional duties as required.
EDUCATION and EXPERIENCE
- A High School Diploma or the equivalent is required.
- 2+ years sales experience is required.
- Metalworking/MRO product and/or process experience preferred.
SKILLS
- Basic computer literacy is required.
- Excellent oral and written communications skills are also required.
- Excellent customer service skills are required.
OTHER REQUIREMENTS
- The ability to travel is required.
